COVID-19

Dear Patients and Clients,

As everyone is aware, we are in unprecedented times related to the emergence of a new strain of the Corona Virus. Although statistics show that the corona virus affects 7 to 15% of patients with viral illness annually, the latest strain appears to be more contagious and can severely affect certain individuals. At significant risk are the elderly, the immune compromised and individuals with pre-existing pulmonary conditions and diseases. 

After reviewing all the latest information from the WHO, CDC, medical experts, we decided earlier this week to make the difficult decision on behalf of our patients, staff and community to close our clinic until social distancing requirements have been lifted

We are aware that this is a significant inconvenience to the many patients that had booked treatments and consultations. We appreciate that many treatment patients had booked time off work and prepared for their upcoming treatments through pre-treatment protocols. We are truly sorry for the inconvenience that this closure will cause. 

We, as many others, believe that it is our responsibility to do our part in a time of a pandemic. All our staff are healthy and exhibiting no symptoms of COVID-19.  However, we strongly believe that by doing our part to decrease person to person transmission we can help lower the peak incidence of the disease in Canada and change the outcome of many of those in our community that would be most vulnerable. We must all do our part. We advocate that all our patients and fellow Canadians do their part by heeding the recommendations of the medical experts including social distancing themselves, frequent hand washings and self isolating for 14 days if you develop any symptoms of the COVID-19 virus or come into contact with anyone that may have those symptoms. 

While we need to socially distance ourselves from others, please do not ignore those that can be most adversely affected by being alone. We would remind all of you to reach out by phone, text or e-mail to those that you know are alone and may need contact the most. 

During this closure, our staff will be personally addressing all calls, e-mails and office inquiries. We will be reaching out directly to all those that have appointments during this time and will reschedule you in the very near future. 

Please do not hesitate to reach out to us with any questions during this time. We will be responding to all queries in a timely manner.

Sincerely,

Ontario Stem Cell Treatment Centre